Privacy Policy

This Privacy Policy explains how SG Bus Arrival & Timing (“we”, “our”, or “the App”) collects, uses, shares, and protects information when you use our mobile application and related services.

The App is designed to help users view nearby bus stops and bus arrival information in Singapore. We aim to collect only the information needed to provide and improve these services.

1. Information We Collect

Location Information

With your permission, the App may access your device location while you are using the App. Location is used to show nearby bus stops, improve map display, and provide relevant bus arrival information based on your current area.

We do not use your location to track you in the background unless a future version clearly asks for that permission and explains the reason before use.

Device and App Information

We may collect limited technical information such as device type, operating system version, app version, language setting, approximate region, crash logs, performance data, and diagnostic information. This helps us maintain app stability, fix bugs, and improve performance.

Usage Information

We may collect basic usage information, such as app screens viewed, feature usage, error events, and interaction data. This helps us understand how the App is used and improve the user experience.

Favorites and App Preferences

If the App allows you to save favorite bus stops, routes, or settings, this information may be stored on your device and/or synced through app services where applicable. This information is used to provide the features you choose to use.

2. How We Use Information

We use information for the following purposes:

• To show nearby bus stops and bus arrival information.
• To provide map, location, and route-related features.
• To remember your preferences and saved items.
• To monitor app performance and diagnose crashes or errors.
• To improve the App, user experience, and service reliability.
• To prevent abuse, protect service security, and comply with legal obligations.

3. Third-Party Services

The App may use third-party services that process data according to their own privacy policies. These services may include, depending on the app version:

• Map services, such as Google Maps or Apple Maps, to display maps and location-related information.
• Firebase or similar services for analytics, crash reporting, performance monitoring, or app infrastructure.
• Advertising services, such as Google AdMob, if ads are enabled in the App.
• Public transport data providers or our server infrastructure to retrieve bus stop and arrival information.

These third parties may receive device information, usage information, approximate location, diagnostics, advertising identifiers, or other data necessary to provide their services. Their data practices are governed by their own privacy policies.

4. Advertising and Analytics

If the App displays ads, advertising partners may collect or receive information such as device identifiers, advertising identifiers, app interactions, approximate location, and ad interaction data to provide, measure, and improve advertising.

If analytics tools are enabled, analytics data is used to understand app usage, improve features, fix issues, and measure app performance. We do not sell your personal information.

5. Data Sharing

We do not sell your personal information. We may share information only in the following cases:

• With service providers that help operate, analyze, improve, or secure the App.
• With map, analytics, crash reporting, advertising, or infrastructure providers used by the App.
• When required by law, regulation, legal process, or government request.
• To protect the rights, safety, and security of users, the App, or the public.

6. Data Retention

We retain information only for as long as needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Diagnostic, analytics, and server log data may be retained for a limited period to maintain security and improve reliability.

7. Your Choices and Controls

• You can enable or disable location permission in your device settings.
• You can reset or limit advertising identifiers in your device settings where supported.
• You can uninstall the App to stop further data collection by the App.
• If the App provides saved favorites or local preferences, you may delete them in the App where supported, or by removing the App from your device.

8. Children’s Privacy

The App is intended for general users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

9. International Data Transfers

The App and its service providers may process information on servers located in Singapore or other countries. By using the App, you understand that information may be transferred to and processed in countries outside your country of residence, where data protection laws may differ.

10. Security

We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the effective date above. Continued use of the App after changes means you accept the updated Privacy Policy.

12. Contact Us

If you have questions or requests about this Privacy Policy, please contact us:

Email: elmstonelabs@gmail.com